I just need to figure out if it's worth it to replace or whether I should just get a new computer. If I need a new screen, can someone tell me what part I would need and how I would get this fixed. > I also tried re-calibrating the touch screen but since the mouse is jumping around all over the place, this task will not work.īased on my research, it appears that I either need a new screen or new computer. > I tried restarting the computer and pressing F2 every second to try to get the UEFI screen but it would not work because of the malfunctioning > All HP Assist Guided Troubleshooting related to the screen or touch pad The history shows that the latest updates were weeks ago and this problem just appeared about 5 days ago. > I checked my HP updates and Windows 10 Updates. > Moving the screen tilt to different positions. > Running the computer with an external mouse and without an external mouse. > Running the computer while not plugged in and while plugged in. > Restarting the computer multiple times. Here's a list of things I tried which DID NOT fix the problem. It takes me about 15 minutes to be able to log in and get to the device manager because everything is jumping around. That solves the problem immediately. However, when I reboot my computer, the driver gets reinstalled and the problem starts again. Hi, I've only recently begun having problems a few days ago with my cursor/mouse where the cursor will sometimes lose focus of the currently active window or the explorer bar (and I have to ctrl+alt+del to gain the focus back because clicking doesn't work). As of now, the ONLY thing that fixes the problem is for me to go to the Device Manager > Human Interface Devices > UNINSTALL HIID-Compliant Touch Screen. Cursor/mouse problem loses window focus and jumps around screen.

I have read numerous messages on this topic and tried a number of different things to fix this. This started right after a trip and the only thing I can think of that started it is that it may have been bumped around a bit more than usual. I am having an issue where there are circle orbs appearing on the screen, the mouse jumping around and flickering on the screen, and I am barely able to navigate around the computer because everything is jumping around.

Mouse jumping around screen windows 7